Are your employees exposed to trauma? Trauma from accidents and workplace violence can put an enormous strain and pressure on employees that are often already doing a difficult job. We have a great deal of experience working in organisations where staff interfaces with the public, where incidents are on the increase.

Our programmes for helping deal with traumatic incidents and work place violence are unique and have grown from years of work with established and globally recognised trauma specialists.

The solutions ensure the organization becomes more effective and robust in its ability to deal with such incidents. It is a well researched fact that positive support and intervention post incident reduces the likelihood of Post Traumatic Stress Disorder (PTSD).

We can give your managers and /or in house counsellors the confidence and knowledge of how to respond, in an informed and helpful way, following traumatic incidents.
Immediately following the terrorist attacks on 7/7 ejtassociates worked with the staff and counsellors at London Underground providing Critical Incident Aftercare. (CIA) We used the innovative TRRP group programme as an alternative to debriefing with groups of Underground staff to normalise traumatic response and symptoms. This supported both managers and operational staff and was found to be of enormous benefit. We worked closely with managers with and staff to support return to working where appropriate and referred individuals for additional expert help where required.

Critical Incident Aftercare CIA
We are available to provide on the spot Critical Incident Aftercare in the form of trauma first aid. We can go immediately to incident sites, provide leaflets, contact numbers, information about what helps and what to expect with a 72 hour follow up.

Turner Rebuilding Resilience Programme (TRRP)
This programme aims to help individuals rebuild their resilience following a traumatic incident such as an assault, accident or incident. It takes the form of a group, in order to remedy the isolation trauma results in and normalise the effects. The group aims to help people identify resources and build on them, teaches techniques to recognise and deal with dissociation and/or high states of arousal and supports the individual with the impact it may have on relationships.
The facilitators are experienced trauma therapists and it takes place over 4 weeks.

TRRP course book
Comprehensive step by step courses book with information and exercises to support the group work.

TRRP for Managers
Aimed at teaching managers how to relate skillfully with employees post incident. It is a 3-day course providing basic but essential information on the physiology of trauma and equips managers to respond appropriately. The approach is hands on, utilising techniques, listening skills, and role-play from work situations. The last part of the course looks at managers’ own resilience and support structures, an often overlooked but essential part of managing in order to prevent burn out.

Individual Assessment and Trauma Counselling
We have as part of our team a number of highly qualified and experienced trauma counsellors. They are equipped to assess and work with individuals post incident. This may take the form of short-term support and normalisation, or in some more complex cases it may take the form of ongoing counselling.

The counsellors will work with you as managers while respecting confidentiality. They will refer to our psychologist in appropriate cases.

TRR Managers Guide
A guide that can be issued to all managers, it will be customised to suit your organisation. It contains some basic information and examples of how best to support traumatised employees.

Mediation Service
This is the development and training of suitable individuals, outside of the management structure to give informed support. This method is rather like a ‘buddy scheme’ or trauma support volunteer and is often carried out by an individual that has had longstanding experience in the organisation. This facility gives extra support for those individuals who are not so resilient or may have court cases pending as part of the situation.

Trauma First Aid leaflet
What helps; what doesn’t; how to normalise the situation; and what to expect. A practical guide for those on the frontline who attend incidents regularly and immediately.

Incident Guide
Guide for all staff who are vulnerable, outlining how to maintain resilience and the procedure if exposed to an incident. Also tips on things that do and don’t help.

Recognising Resilience; Workbook and Briefing
A workbook that helps recognise and strengthen personal resources. This work book is designed to be proactive and reduce the risk of isolation, confusion and post traumatic stress disorder (PTSD) if an incident occurs. It is presented and filled in as part of a 1 hour briefing, which is educative and practical and facilitated by an experienced trauma consultant.

Ongoing Support
Contact can be via email or quarterly meetings. We will design the support to meet your needs.