We can help you implement a Stress
Plan, and set up effective long term solutions. We’ll
show you how to combine organisation and individual
solutions, to maximise potential savings and deliver
the best results.
Assessment
We will spend time in your organisation identifying
stressors and finding out what your managers and employees
need before making recommendations for interventions.
We may utilise an effective Work Experience Scan to
establish accurately where the problems lie. We then
work with the management team to take effective action.
Turner Stress
Reduction Programme (TSRP)
Rehabilitative and resilience programme based in CBT
and body awareness techniques focused on taking back
control. It is a group programme with 8-12 participants.
The course runs over 6 weeks for 2 hours. It takes a
psycho-educative approach and has proven to be more
effective than a 1:1 approach for most people. Relaxation
CD and workbook provided.
We can run the TSRP, so you can try a
couple, track the results and then make a decision whether
it’s a long term solution for you or some thing
you need to use to trouble shoot at a particular point
in time. Our facilitators can also use this comprehensive
programme with individuals if appropriate.
Surf the Waves Online/telephone TSRP for Individuals
If you are a SME you may not have the numbers of people to warrant a regular TSRP group.
In this case take advantage of our online/phone facility. An experienced coach will work with individuals suffering from stress either on line or on the telephone using the TSRP. This takes place for one hour over six weeks. Workbooks and relaxation CDs will be provided.
TSRP Train the
Trainer (TSRP TtT)
Train your in-house staff to run the programme or to
use the approach with individuals where appropriate.
During this 5 day training staff experience the course,
practise running it and customise it for their particular
client groups. They are provided with relaxation CDs,
written material and workbooks. Your staff are then
equipped to set up programmes, work with individuals
or give short presentations.
Ongoing Supervision
The TSRP TtT course is supported through ongoing supervision
by phone, email and in person. This supervision supports
staff as they run the training, helping build on their
skills and making sure those professional standards
are maintained.
Bespoke Guides
We develop publications that can be tailored to your
organisation aimed at both employees and managers. For
example a manager’s toolkit; this would provide
information for managers on identifying stress, awareness
of the most skilful interventions, and examples of role
plays for particular situations. It may outline the
resources you have available and could include a relaxation
CD and a dedicated email for support if appropriate.
These guides are part of our award winning solutions.
Managers Workshops
Guides can be supported by managers workshops aimed
at developing skills to support the knowledge. Current
research cites supportive management as key in a successful
organisation. In our experience, a manager’s approach
to individuals can make the difference to whether someone
returns to work or not.
Tackling Hotspots
We can intervene in hotspots and tailor make solutions.
Some examples of this are drop-in stress surgeries,
identifying physical changes that make a difference,
such as quiet rooms. The solutions can be simple, such
as restructuring meetings so that communication is improved
and issues addressed more effectively.
Fit For Life
These solutions focus on the well-being of the individual
and organisation giving both the competitive edge through
becoming more robust and product. The focus is preventative
and solutions feature resilience building, life skills
and performance coaching
London Underground
We completed an assessment and implemented the
TSRP which we have now trained their counsellors
to deliver. We have delivered managers’
toolkits with briefings, employee guides, manager
workshops and tackled organisational hotspots.
London Underground are now enjoying
financial savings, through absence and medical
retirement reduction, improved employee satisfaction
and improved company culture. Individuals have
reported positive changes in lifestyle including
diet, exercise and nutrition (contributing to
a more productive and healthy workforce). This
has come as a result of developing a comprehensive
approach to stress issues.
A winning solution!! We are not
the only ones that think so, our work has helped
them achieve the Business In the Community ‘Big
Tick’ status in the Umum Provident Healthy
Workplaces Award and has earned it a place in
the top 5 organisations with healthy solutions.
I brought Emerald-jane Turner into
the counselling team as a consultant - a specialist
resource to help us develop our services for stress.
As part of an overall plan to tackle stress, Emerald
has designed a stress reduction programme for
employees which has reduced the sickness absence
of those attending. In addition she has provided
a stress consultancy for managers to support and
enable them to manage more effectively. On an
organisational level she has had an input into
training design, providing written materials -
for example - a 'Stress Toolkit' to provide ongoing
guidance. We have achieved some really positive
results and are getting very positive feedback
on all of this work.
Alison Dunn Head of Treatment
Services, London Underground
Prevention
as well as cure
Du Pont
Du Pont recognised that although they do not have
a current problem with absence all the alarm bells
are ringing, as a significant number of their
workforce are experiencing stress related symptoms.
Rather than waiting for this to manifest itself
as absence they have instigated the Turner Fit
For Life programme to address this.
At DuPont we are working with Emerald
to introduce individual stress management across
Europe. We needed a programme flexible enough
to capture the attention of everyone from shopfloor
operators and senior management, conscious and
proven to be an effective intervention. The Turner
programme offered all this and more. Emerald works
with professionalism and integrity ensuring her
method is delivered to the highest standard.
Thomas
S Spiers
Employee Assistance Programme Manager
Du Pont EMER Region
Is stress costing you money?
Stress isn't something you can shake-off with a good
night's sleep. It can damage your health - and your
business. Don’t let stress get in the way of success.
You might get
sick
People who experience regular stress at work are up
to five times more likely to fall sick than those who
do not, according to research from the US. Stress accounts
for six million working days lost annually in the UK.
One in 13 of us have been to the doctor with a stress-related
complaint.
Stress costs
you money
According to the Institute of Personnel and Development,
estimates of the annual cost of stress to British industry
range from £5billion to £11billion. The
costs to your company may show up in the form of high
staff turnover, sick leave and absenteeism, premature
retirement, reduced work performance, poor time keeping,
reduced productivity.
You may be breaking
the law
A recent high-profile case has highlighted the reason
that employers must take stress seriously. A health
authority was threatened with further action is it didn’t
produce measures to decrease the stress its employees
were encountering. Employers are required by law to
ensure that employees aren't made ill by their work,
and these days that can include any illness brought
on by excessive stress. Employers who don't take stress
seriously may leave themselves open to compensation
claims from employees who have been made ill from work-related
stress. Stress is an increasingly prevalent factor in
workplace litigation, with many companies settling hefty
claims out of court.
1995 Heralded the first major Stress
awarded in U.K. legal history with an award of £175,000
in compensation to John Walker. It is believed the
total costs were in the region of about £500,000
.
An award of £67,000 was made
by Birmingham City Council. [can we elaborate?? To
whom, when etc?]
An award of £300,000 made in May 2000 to a teacher
who had experienced a nervous breakdown as a result
of stress at work.
"Stress is likely to become the
most dangerous emerging risk to business in the early
part of the 21st century." (Association of Insurance
and Risk Managers 2000)
Stress can affect
your home life
The culture of working longer hours, and increasing
workloads is not only bad business practice, it is also
damaging to people's home lives, say experts. In two
out of every three families in the UK both partners
work. It can be no coincidence that Britain also has
the highest divorce rate in Europe, or that in a recent
survey, three-quarters of managers said that working
pressures had damaged their personal relationships.
Stress costs British industry billions
pounds a year so it makes sound business sense to ensure
that you and your staff avoid excessive levels. Here's
how to spot if someone is really feeling the pressure.
A rise in staff
sickness
Exposure to prolonged periods of stress can contribute
to a wide variety of ailments, from ulcers and infections
to depression and heart disease and stress is the second
biggest reason for sick leave in the UK.
An increase in
'absenteeism'
Every day in the UK around 270,000 people take time
off because of 'work-related illness'. If staff are
disillusioned with their work because of rising pressures
or a perceived lack of support, their low morale and
de-motivation may well show up as an increase in absenteeism
- especially frequent short spells of 'sickness'.
Decreasing levels
of performance and morale
Frequent lateness and a reduction in the quality and/or
output of work can all be signs that stress is undermining
someone's morale. If a once-efficient member of staff
constantly makes minor mistakes, it could be that the
strain is beginning to tell. Also look out for deteriorating
relationships with colleagues, mood swings, irritability
or indecisiveness. All are signs that someone may be
buckling under the pressure.
Conflict increases
Poor work relationships between staff are another big
cause of stress. Keep an eye out for bullying, racial
or sexual harassment. Nip these issues in the bud wherever
they emerge, and work on finding ways of making it understood
that such behaviour cannot be tolerated.
Management induced
stress
Much of the stress that employees feel comes straight
from the top, relating directly to how they're managed.
An autocratic and inflexible management style can lead
to staff feeling they have no control over their work,
that they are blamed when things go wrong and that there
is no support for them to develop their skills/career.
Does this sound like your company? Start by listening
to what your staff are saying and respecting their views.
Compliance
On the 3rd of November 2004 the Health and Safety Executive
issued their new standards on workplace stress.
Employers are bound by statutory health
and safety legislation and by their common law duty
of care. The Acts Include:
The Health and Safety at work Act 1974.
The Management of Health and Safety at work regulation.
1992.
However it is through breach of the civil
law duties that employers may be most vulnerable to
litigation for endangering the health of their employees
through stress.
